This course reduces risk and provides education and competency to meet regulatory and licensure requirements for practitioners providing Telehealth services to patients while integrating appropriate patient and practitioner communication. Implementing patient suitability, conducting patient risk assessments, developing rapport with patients all while providing proper documentation, and ethical screenings with appropriate referrals in and out will allow for a seamless transition to the use of Telehealth.

Course Format:

Telehealth Patient – Practitioner Protocol Part 1

• Establishing the Telehealth Patient – Practitioner Relationship
• Implement Screening for Suitability to engage in Telehealth
• Ethics Related to Sound Practices when Conducting Appropriate Screening and Intake
• Perform Ongoing Patient Risk Assessments and Risk Factors

Telehealth Patient – Practitioner Protocol Part 2

• Demonstrate Ethical Responsibility for Understanding How the Patient Self-Identifies
• Conduct a General Telehealth Patient Assessment
• Conduct Assessment of the Patient’s Personal Resources and Abilities

Telehealth Patient – Practitioner Protocol Part 3

• Sustain Appropriate Practitioner Relationships and Boundaries
• Implement and Execute Setting of Expectations for Appointments
• Evaluate Ongoing Effectiveness and Contraindications
• Demonstrate How to Make Appropriate Referrals

Telehealth Patient – Practitioner Protocol Part 4

• Evaluation and Treatment of the Patient
• Ethics and Guidelines Regarding Practitioner Relationships and Boundaries
• Obtain and Maintain Proper Documentation
• Ethics Regarding Documentation

Telehealth Patient – Practitioner Protocol Part 5

• Telehealth with Pediatric and Geriatric Populations
• Ability to Elicit Information Regarding Patient Resources and Abilities in Relation to Telehealth
• Develop Rapport Including Recognition of Facial Expressions and Nonverbal Communication
• Ability to Facilitate Patient’s Cultural Self-Identification