Upon successful completion of this continuing education course, you will be prepared to provide effective and respectful care for patients belonging to different populations. Specific learning objectives to address potential knowledge gaps include:

• Examine the intersection of oppression, discrimination, and implicit biases in order to provide nondiscriminatory care.
• Discuss elements of culturally competent care for patients of all races, ethnicities, and religions, including how a patient’s race, ethnicity, or religion may contribute to various healthcare-related considerations.
• Discuss elements of culturally competent care for LGBTQ+ patients, including physical space, informational materials, patient communication, and staff training.
• Discuss elements of culturally competent care for children and older adults, including best practices for communicating effectively.
• Discuss elements of culturally competent care for veterans, including trauma-informed care.
• Discuss elements of culturally competent care for patients with mental illness, including common stigmas about people with mental illness.
• Discuss elements of culturally competent care for patients with a disability, including the use of people-first language.