CME Promises Preview Module 10

Referrals Case Study  

Listen to the North Shore Physicians Group practice share how they redesigned their referral process to ensure 100% of patients are clearly tracked with the best care possible. Inspired by frustrated patients, confused providers and disappointed front desk staff, this team introduced changes over time to improve their referral system.  

Learning Objectives

  • List the different types of changes that can be considered.  
  • Describe an open or missing feedback loop.  
  • Define a small test of change.  

Additional Information

Partner: 
Massachusetts Medical Society (MMS)
State Relevance: 
Pennsylvania
Connecticut
Massachusetts
Course summary
Available credit: 
  • 0.25 MOC II
  • 0.25 AMA PRA Category 1 Credit
Course opens: 
07/31/2018
Course expires: 
07/31/2021
Rating: 
0

North Shore Physicians Group

Beverly, MA  

Accreditation Statement for Joint Providership
This activity has been planned and implemented in accordance with the accreditation requirements and
policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint 
providership of the Massachusetts Medical Society and the Massachusetts Department of Public Health. The
Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for 
physicians.  

AMA Credit Designation Statement 
The Massachusetts Medical Society designates this enduring material for a maximum of 0.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity meets the criteria for the Massachusetts Board of Registration in Medicine for risk management study.

MOC Approval Statement 
Through the American Board of Medical Specialties ("ABMS") ongoing commitment to increase access to practice relevant Maintenance of Certification ("MOC") Activities through the ABMS Continuing Certification Directory , this activity has met the requirements as an MOC Part II CME Activity (apply toward general CME requirement) for the following ABMS Member Boards:

Allergy and Immunology
Anesthesiology
Family Medicine
Nuclear Medicine
Physical Medicine and Rehabilitation
Preventive Medicine
Psychiatry & Neurology
Radiology
Urology

National Commission on Certification of Physician Assistants (NCCPA).

Physician Assistants may claim 0.25 Category 1 credits for completing this activity. NCCPA accepts AMA PRA Category 1 Credit(s)™ from organizations accredited by ACCME or a recognized state medical society.

A score of 70% or higher is required to receive AMA PRA Category 1 Credit(s)™.

Available Credit

  • 0.25 MOC II
  • 0.25 AMA PRA Category 1 Credit
Please login or register to take this course.

This course is offered through the Massachusetts Medical Society. To take this course you will be redirected to the Massachusetts Medical Society's website. You must have an account with the Massachusetts Medical Society in order to complete this activity. 

MOCINGBIRD continues to work with our CME partner network to provide courses directly to you. We appreciate your patience as we work toward that goal!

 

Topics

Risk Management