COVID-19 Vaccination: A Communication Guide for Providers

The following module series contain instructional material for health care providers on the process of communicating with patients about the COVID-19 vaccine. Numerous entities have created talking points for providers on *what* to say, however there exists a shortage of recommendations on effective messaging strategies focused on *how* to say it. This module series is responsive to that need.

Videos Included:

Part 1: How to Communicate about the COVID-19 Vaccine (18 mins, 16 secs)
Part 2: What to Communicate about the COVID-19 Vaccine (16 mins, 43 secs)
Part 3: Case Study (12 mins, 50 secs)

Target Audience

Specialties - Emergency Medicine, Family Practice, General Practice, Infectious Diseases, Internal Medicine, Nurse Practitioner, Ob/Gyn, Pharmacist, Physician Assistant, Public Health, Professions - Non-Physician, Nurse, PA, Physician

Learning Objectives

  • Discuss the projected rates of COVID-19 vaccine uptake and the reasons for vaccine hesitancy
  • Describe evidence-based communication tools providers may use to promote COVID-19 vaccine uptake among patients
  • Review the topics providers should be knowledgeable about when discussing the COVID-19 vaccine

Additional Information

Yale School of Medicine
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit
  • 1.00 Attendance
Course opens: 
Course expires: 

Saad B Omer, MBBS MPH PhD
Yale Institute for Global Health
New Haven, CT

Kavin Patel, MD
Infectious Disease Fellow
Yale School of Medicine
New Haven, CT

Brita Roy, MD
Director of Population Health
Yale Medicine
New Haven, CT


  • It is the policy of Yale School of Medicine, Continuing Medical Education (CME), to ensure balance, independence, objectivity, and scientific rigor in all its educational programs.  All individuals involved in the development and presentation of Accredited Continuing Education activities are required to disclose all financial relationship(s) with ineligible companies that has occurred within the past 24 months; and the opportunity to affect the content of CME about the products or services of the commercial interests. This information is disclosed to all activity participants prior to the commencement of the educational activity.

The Yale School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Designation Statement
The Yale School of Medicine designates this educational activity for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the Enduring Material activity.

Available Credit

  • 1.00 AMA PRA Category 1 Credit
  • 1.00 Attendance
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This course is offered through Yale School of Medicine. 

To take this course you will be redirected to Yale School of Medicine's website. You must login or create an account with Yale School of Medicine in order to complete this activity. 

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